Build your capability
Hire an offshore
Customer Success Rep
Works North American hours, fully employed and compliant.
Vetted talent pool
Assessment score
89%
Replaced at no cost if it is not a fit within 8 weeks
Full employment, not contractors
Compliant payroll, handled end to end
8-week replacement guarantee
North American hours, full workday overlap
Why hire
Customer Success Rep
through East Consulting
We are not a job board or a self-serve platform. We act as your people function: we scope the role, hire, employ, and pay the person on your behalf, and stay involved so you scale effectively.
Your people function
We scope, hire, employ, and pay on your behalf. A teammate, not a stack of CVs.
Your people function
We scope, hire, employ, and pay on your behalf. A teammate, not a stack of CVs.
Your people function
We scope, hire, employ, and pay on your behalf. A teammate, not a stack of CVs.
Proven on real work
We screen for people who have done the job, not just listed it.
Proven on real work
We screen for people who have done the job, not just listed it.
Proven on real work
We screen for people who have done the job, not just listed it.
Sourced to your specialism
Your shortlist is people who have done that exact work, not generalists.
Sourced to your specialism
Your shortlist is people who have done that exact work, not generalists.
Sourced to your specialism
Your shortlist is people who have done that exact work, not generalists.
Full employment, end to end
Compliant contracts, payroll, and employment. No contractor handoff.
Full employment, end to end
Compliant contracts, payroll, and employment. No contractor handoff.
Full employment, end to end
Compliant contracts, payroll, and employment. No contractor handoff.
Scoped before sourced
We set the level with you first, so you hire right, not expensive.
Scoped before sourced
We set the level with you first, so you hire right, not expensive.
Scoped before sourced
We set the level with you first, so you hire right, not expensive.
Support after placement
We stay involved so the hire sticks and performs.
Support after placement
We stay involved so the hire sticks and performs.
Support after placement
We stay involved so the hire sticks and performs.
What is the cost of
Customer Success Rep
A transparent monthly range, so you know the cost before you get on a call. No surprises later.
Typical monthly salary
USD
to
per month
Scales with experience, from junior to senior.
Typical stack
Range is indicative and varies with specialism and scope, exclusive of East Consulting's service fee.
Typical monthly salary
USD
to
per month
Scales with experience, from junior to senior.
Typical stack
Range is indicative and varies with specialism and scope, exclusive of East Consulting's service fee.
Typical monthly salary
USD
to
per month
Scales with experience, from junior to senior.
Typical stack
Range is indicative and varies with specialism and scope, exclusive of East Consulting's service fee.
How we place
Customer Success Rep
Scope
You define the role and level
You define the role and level
You define the role and level
We set the budget with you
We set the budget with you
We set the budget with you
Frame the problem you're solving
Frame the problem you're solving
Frame the problem you're solving
Match
Pull your fit from our vetted bench
Pull your fit from our vetted bench
Pull your fit from our vetted bench
Parallel source and screen to spec
Parallel source and screen to spec
Parallel source and screen to spec
Test against real-world tasks
Test against real-world tasks
Test against real-world tasks
We present a shortlist, not a CV pile
We present a shortlist, not a CV pile
We present a shortlist, not a CV pile
You interview and choose
You interview and choose
You interview and choose
Onboard
Draw up compliant contracts
Draw up compliant contracts
Draw up compliant contracts
Run payroll and offshore employment
Run payroll and offshore employment
Run payroll and offshore employment
Sort equipment and access
Sort equipment and access
Sort equipment and access
Support integration into your team
Support integration into your team
Support integration into your team
Support
Stay involved after placement
Stay involved after placement
Stay involved after placement
Adjust fast if anything slips
Adjust fast if anything slips
Adjust fast if anything slips
Adjust fast if anything slips
Adjust fast if anything slips
Adjust fast if anything slips
Trusted by companies building
Business Ops
teams
Hear from the partners we’ve helped scale through remote hiring, offshore support, and operational partnerships.
Zikria Syed
Founder & CEO
“East Consulting has been a great partner and helped us to build a great team in Pakistan. They're professional, reliable and a pleasure to work with.”
84%
Saved in operational costs
3x
Headcount growth
Tommy Baltzis
Founder & CEO
“Our team under East Consulting feels just like a team we have here in Canada. EC made hiring smooth and hassle free, quickly responding to our needs even during the pandemic.”
80%
Saved in operational costs
77 hours
Saved each month on compliance
Lara Dittoe
Group Controller
“East Consulting helped us save $2.7M by moving talent offshore. That move allowed us to grow faster and stay on track with business goals in a fast-moving and competitive environment.”
48%
Increased team productivity
4 years
And still counting
Zikria Syed
Founder & CEO
“East Consulting has been a great partner and helped us to build a great team in Pakistan. They're professional, reliable and a pleasure to work with.”
84%
Saved in operational costs
3x
Headcount growth
Tommy Baltzis
Founder & CEO
“Our team under East Consulting feels just like a team we have here in Canada. EC made hiring smooth and hassle free, quickly responding to our needs even during the pandemic.”
80%
Saved in operational costs
77 hours
Saved each month on compliance
Lara Dittoe
Group Controller
“East Consulting helped us save $2.7M by moving talent offshore. That move allowed us to grow faster and stay on track with business goals in a fast-moving and competitive environment.”
48%
Increased team productivity
4 years
And still counting
Zikria Syed
Founder & CEO
“East Consulting has been a great partner and helped us to build a great team in Pakistan. They're professional, reliable and a pleasure to work with.”
84%
Saved in operational costs
3x
Headcount growth
Tommy Baltzis
Founder & CEO
“Our team under East Consulting feels just like a team we have here in Canada. EC made hiring smooth and hassle free, quickly responding to our needs even during the pandemic.”
80%
Saved in operational costs
77 hours
Saved each month on compliance
Lara Dittoe
Group Controller
“East Consulting helped us save $2.7M by moving talent offshore. That move allowed us to grow faster and stay on track with business goals in a fast-moving and competitive environment.”
48%
Increased team productivity
4 years
And still counting
Questions about
Customer Success Rep
Answers to common questions about the role, its function, and scope.
Talk to us
Tell us what you’re hiring for and we’ll help you build the right remote setup.
Do you prefer email? We're available at:
Talk to us
Tell us what you’re hiring for and we’ll help you build the right remote setup.
Do you prefer email? We're available at: